Provide registry counter services: Attend to clients; Handle telephonic and other enquiries received; Receive and register hand
delivered mail/files. Handle incoming and outgoing correspondence. Receive all mail; sort, register and dispatch mail. Distribute
notices on registry issues. Render an effective filing and record management service: Opening and close files according to record
classification system. Filing/storage, tracing (electronically/manually) and retrieval of documents and files, complete index cards
for all files. Operate office machines in relation to the registry function: Open and maintain Franking machine register. Frank post,
record money and update register on a daily basis. Undertake spot checks on post to ensure no private post is included. Lock
post in postbag for messengers to deliver to Post Office. Open & maintain remittance register.
Record all valuable articles as prescribed in the remittance register. Hand delivers and signs over remittances to finance. Send
wrong remittances back to sender via registered post and record reference number in register. Keep daily record of amount of
letters franked. Process documents for archiving and/ disposal: Electronic scanning of files. Sort and package files for archives
and distribution. Compile list of documents to be archived and submit to the supervisor. Keep records for archived documents.
Knowledge of registry duties, practices as well as the ability to capture data, and operate computer. Working knowledge and
understanding of the legislative framework governing the Public Service. Knowledge of storage and retrieval procedures in terms
of the working environment. Understanding of the work in registry.
Computer; Communication; Planning and organisation; Interpersonal relations Language Flexibility; Good verbal and written
communication skills; Teamwork.