ADMINISTRATION OFFICER: DISTRIBUTION & SCRIPT CONTROL (4 POSTS)
Branch Curriculum And Assessment Management
DIRECTORATE: EXAMS AND PRINTING ADMINISTRATION
CAPE TOWN
Render an efficient and effective process in respect of the packing and distribution of question papers and examination stationery, the collection and processing of answer scripts for marking and the control of scripts during and after the marking process.
7
R308 154
per annum
An appropriate degree/diploma with 3 years relevant experience in an administrative, school or logistics environment OR a matric qualification with at least 5 years relevant experience in an administrative, school or logistics environment; and proven computer literacy. Valid Driver's licence.
Knowledge of National Senior Certificate (NSC) and Senior Certificate (SC) examination policies and processes
1. Administer and coordinate the packing and distribution of question papers, examination stationery and marksheets. 2. Administer and coordinate the collection, processing and packing of answer scripts, unused answer books during the examination writing and marking processes. 3.Administer all processes for the procurement and stock control of consumables, stationery and equipment required for the packing and distribution of exam materials. Administer the stocktaking of the stationery and equipment needed for the packing of question papers and answer scripts. Preparing the documents for the procurement of various bulk stationery and equipment. Prepare memoranda and submissions for the approval of funds for the procurement of requisite equipment and bulk stationery. Administer and record regular stock counts for quarterly reporting
4. Administration and Reporting. Draft Examination correspondence with regards to the distribution and safekeeping of the question papers, answer books and stationery. Compile detailed management plan for packing and distribution process, for the training of principals and invigilators and the logistical arrangements for the marking of scripts. Report on question paper irregularity. Deal with enquiries pertaining to question papers and exam stationery. Liaise with external role players/ service providers. Compile weekly progress reports
5. Supervision of administrative staff and examination assistants. Oversee the supervision, guidance and discipline of staff. Compile motivation for the recruitment and selection of adhoc support staff. Attend to grievances and misconduct cases of staff (disciplinary steps). Oversee the attendance, leave management and assignment of staff and Examination Assistants
Working knowledge of exam related computerized system.
Knowledge of directives, policies and regulations pertaining to the dispatching of national question papers and the management of answer books
Knowledge of the logistics of picking, packing and distribution
Knowledge of exam directives and strongroom policy
Knowledge of client care and information management.
internal and external marketing and communication processes.
Functions, programmes and projects of the WCED.
Information in the WCED domain.
Electronic information content.
Ability to analyse and problem solve
Ability to build sustainable relationships and trust with clients
Follow communication procedures, guidelines and policies
Excellent communication and writing skills
Conflict resolution and interpersonal skills
Good verbal and non-verbal communication skills
Computer literacy skills (MS Word, MS Excel)
Ability to work independently and perform under pressure
Systematic approach to work
Willingness to render a service to others
Integrity and honesty
Self-motivation
Responsibility
Positive attitude and cooperation
Reliability
High Emotional Intelligence Quotient
Politeness
Maintenance of confidentiality
Willing to work longer hours, often beyond the call of duty
Willing and able to drive a government vehicle when necessary
Ability to deal with the public